Our return address:
PO Box 150225
South Ogden, UT 84415
ITEM AVAILABILITY
We will make every reasonable effort to stock all merchandise presented on www.terra45.com. In the event that an item you ordered is no longer available, you will be notified.
The expected shipment times specifies when an item is expected to leave our store, and not when the item will arrive at its final shipping destination. Delivery times may vary.
SHIPPING METHODS AND COSTS
We ship domestic orders USPS. The total shipping charges will automatically compute during checkout prior to the completion of your order.
International orders are shipped USPS.
30-DAY MONEY BACK GUARANTEE
We want you to be fully satisfied with every item you purchase from us. If you are not satisfied with an item you have purchased, you may return it within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift wrap, and other charges.
The item must be returned in NEW condition, in original packaging (whenever possible), and with all paperwork, parts and accessories to ensure credit.
Purchased items are determined un-returnable if worn, washed or have sustained damage by the customer.
DAMAGES
If you receive a damaged or defective item, contact us within 7-days of delivery. Please provide us with the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. We will make every reasonable effort to assist you with your return.
RETURNING AN ITEM
All return shipping charges must be prepaid. We cannot accept cash on delivery (COD). It is recommended that you use an Insured Parcel Post for your return. Keep the Return Tracking Number for your return package to monitor delivery status. You can expect a refund within 30 days of our receiving the returned order. Credit for gift returns will be issued to the original purchaser.